All direct orders must be prepaid by credit card (VISA, Discover, or American Express) through our Paypal system. We also accept personal check, or money order. Payment must be in U.S. dollars drawn on a U.S. bank account and made payable to Internaturally.
Shipping and handling: We allow UPS to calculate shipping costs, but you may specify in a note to us to use another shipping carrier, such as Priority Mail, UPS, etc. Postage is based on weight per total order. There is a shipping charge for free catalogs and some other free offerings. Standard Shipping: 3 to 7 Business Days.
Orders are processed and shipped within 2 business days.
West Virginia residents add 6% sales tax.
Personal checks are held for clearing (two weeks) before processing an order.
OVERSEAS (outside the United States, Canada and Mexico): We triple all postage for air delivery.
Canada and Mexico shipping is double the U.S. amount.
We do not ship via Library Rate
UPS cannot ship to a P.O. Box or U.S. military post office box addresses,
such as APO and FPO.A street address is required.
UPS Ground - We add $7.00 to shipping and handling cost
UPS 2nd Day - We add $25.00 to shipping & handling cost
UPS Next Day - We add $45.00 to shipping & handling cost
For customer service inquiries, call 973-697-3552.
Current editions of clean, salable books, magazines, and other goods, are eligible for full credit refund, less postage and handling fee, and $10 per item restocking fee, if returned within one month of invoice date. Invoice information is required. Items in good condition returned without invoice information or beyond the time period will be credited 50% of list. Items marred by non-removable labels will not be accepted. Items received in damaged or defective condition must be returned within 30 days. Sale items are not refundable. All DVDs or CDs are non-returnable unless damaged, and will be replaced with the same item. Returns, marked clearly with invoice numbers, should be shipped to:
1240 Winchester Grade Road
Berkeley Springs, WV 25411 USA